For any questions regarding shipping not answered below please email our customer service team at email@example.com
Stevie Jean is proud to ship worldwide via Australia Post.
Christmas Shipping Date Guide:
To receive your jewels in time for Christmas please follow the below shipping guide. Please remember this is a guide only and once your package is with Australia Post it is out of our control. With the recent bushfires Australia Post is experiencing understandable delays that may affect the below guide. We will do our very best to ensure your package arrives to you on time!
Domestic - Australia Wide
Standard Shipping - Order before 12:00pm on 16th December
(Excludes Western Australia - Please choose express shipping if you are located in Western Australia)
Express Shipping - Order before 12:00pm on 20th December
Express Shipping Only - Order before 12:00pm on Monday 9th December
Domestic (Within Australia):
All domestic orders are shipped via Australia Post within 1-3 business days of order being placed. A tracking number is provided to customers via email once order has been dispatched.
Regular: $7.00AUD flat rate. Generally you can expect your order to arrive within 7-10 business days within metro areas.
Express: $12.00AUD flat rate. Generally you can expect your order to arrive within 3-5 business days within metro areas.
For further guidance on Australia Post delivery timeframes please visit their website.
We currently offer free standard shipping for orders over $150 AUD. Please note this is standard shipping and only within Australia. Your order will be shipped within 1-3 business days. No changes can be made to the shipping arrangement once checkout is complete.
Note: If you would like express shipping you will need to select this option at the checkout and you will be charged $12.00AUD flat rate.
International (Selected Countries Only):
We ship worldwide however some countries are excluded due to government regulations and import taxes.
Regular: $20.00AUD. Generally delivery can be expected with 15 business days.
Express: $30.00AUD. Generally devilry can be expected within 10-15 business days.
Note: All international customers are responsible for their own customs and taxes.
Please note, Advised delivery times are from the time the parcel leaves our studio. Your tracking number will be provided to you once your item has been dispatched. During launches, sales or special events there may be some delays as we process and pack orders.
Any orders made on weekends or public holidays will be processed on the following business day.
All delivery timeframes stated above are estimates only and are not a guarantee.
If you have any questions about shipping, please contact us at firstname.lastname@example.org
Mother's Day Shipping Cut-off times:
Standard Shipping: All standard Aus wide orders must be placed by 2nd May to be received in time for Mothers day.
Express Shipping: All express orders must be placed by 12pm 7th May to be received in time for Mothers day.
Please note: these dates are only a guideline and orders a not guaranteed.
The above times exclude and do not apply to International shipping.